FAQ's
FAQ’s
Have questions? We have listed the questions we get the most below. If you have a unique question please go to our contact page and drop us a line or email us directly at info@customiceddesigns.com
Custom Orders
Send us your ideas, after design is confirmed we will send you an invoice detailing all charges including shipping cost. After invoice is paid your item will be CustomICED.
Charitable Giving
Yes, we do give to local and national causes on a quarterly basis. Please let us know about your charity, auction, or fundraising activities. info@customiceddesigns.com
Restocking News
We do our best to advertise new & replenished stock. Please follow us on Facebook, Instagram to stay in the know!
What brand do you print on?
Tees-Tanks-Hoodies-Onesies
Most of our apparel are printed on Cotton Heritage brand (Or brand of equal quality), unless otherwise noted in the product details. Made of 100% cotton, with a durable, soft vintage feel. Our shirts come in Relaxed Unisex or a Feminine Fitted. For sizes 3X+ brands may vary depending on availability.
What size should I order?
We carry a vast size range. Please see our sizing chart for more details and suggestions regarding fit.
UNISEX- a RELAXED fit (MOST CUSTOMERS ORDER SIZE DOWN FOR SLIMMER FIT)
FITTED-Slimmer fit (Ladies should order one size up from their regular size. Women's cut tees tend to run smaller than the average standard t shirt.
MEN'S- Unisex run true to size
What type of printing process do you use?
We use both screen printing and vinyl processes.
Are there any washing suggestions?
Wash inside out with cold water with similar colors using a gentle cycle
Iron inside-out on the lowest setting. NEVER IRON printed area directly
Dry on low heat cycle or hang-dry
Do not use bleach or dry clean
What payment methods do you accept?
We accept all major credit cards such as Visa, MasterCard and American Express through our secure payment processing system. We transit your credit card securely for your protection and we do not store your credit card information. All of our prices are in US Dollars.
How long will it take for my order to arrive?
Standard shipping for orders in the United States takes 7-10 business days. Most orders are shipped within 10 days of ordering. Custom orders can take a bit longer depending on design. We use standard shipping methods for orders via USPS First Class or Priority Mail.
REFUNDS & EXCHANGES
You are special to us so we actually print every product as its ordered. For that reason WE CANNOT PROCESS SIZE EXCHANGES OR REFUNDS. You can shoot us a quick email if you have any questions. We do not issue refunds on orders that have completed payment and/or shipping.
Unique Questions?
Please use our contact us tab or shoot us an email at info@customiceddesigns.com.